About Us

Changzhou Donghai Rubber Factory Co., Ltd

Service commitment

In order to create famous brands in the industry, improve corporate visibility, and establish a corporate image, we adhere to the concept of "customer demand is our pursuit" and adhere to the principle of "the most favorable price, the most considerate service, and the most reliable product quality". Solemnly promise to you:

1. product quality commitment:
1. In order to ensure the reliability and stability of product quality, domestic or international high-quality brand-name products are selected.
2, the production and testing of products have corresponding records to check.
3. All key products such as rubber hoses and shock absorbers will not leave the factory until they have passed the corresponding inspection.
 
2. product price commitment:
Under the same competitive conditions, our company will sincerely cooperate with you at the most favorable price for a win-win situation without reducing product performance.
 
Third, delivery commitment:
1. Delivery time: 100% of the products shall be delivered according to the arrival time determined by both parties. If there are special requirements and advance delivery is required, our company can specially organize production and delivery and try our best to meet your requirements.
 
4. after-sales service commitment:
1. Service efficiency: quality accident, arrive at the scene to deal with within 2 working days; Quality problem feedback, reply within 1 working day.
2. Service principle: the products shall be provided free of charge and the corresponding service fee shall be borne during the three guarantee periods.