About Us

About Us

Changzhou Donghai Rubber Factory Co., Ltd.

Company Profile

Production equipment

Testing equipment

Service Commitment

Honors and Qualifications

Quality Management

Service commitment

Service Commitment

To build a renowned brand in the industry, enhance corporate visibility, and establish a strong corporate image, we adhere to the principle that “customer needs are our pursuit,” and, guided by the tenets of “the most competitive pricing, the most attentive service, and the most reliable product quality,” we solemnly pledge to you:

I. Product Quality Commitment:
1. To ensure the reliability and stability of product quality, all materials are sourced from reputable domestic or international brands.
2. Both the production and testing of the product are supported by corresponding records that can be readily accessed.
3. All critical products, including hoses and shock absorbers, are shipped only after passing the relevant inspections.

II. Product Price Commitment:
Under conditions of fair competition, our company is committed to achieving mutually beneficial cooperation with you by offering the most competitive prices, without compromising product performance.

3. Delivery Time Commitment:
1. Product Delivery Schedule: We guarantee 100% on-time delivery in accordance with the agreed-upon arrival dates. Should you have any special requirements for earlier delivery, our company can arrange expedited production and shipping to do our utmost to meet your needs.

IV. After-Sales Service Commitment:
1. Service Efficiency: For quality incidents, on-site resolution will be provided within 2 business days; for quality-related feedback, a response will be provided within 1 business day.
2. Service Policy: During the three-year warranty period, products are provided free of charge, and we will cover the associated service fees.